Privacy Policy

1. Introduction

QD Creative ("we," "us," "our") respects your privacy. This policy explains how we collect, use, and protect personal information from visitors to our website and clients engaging our services in Zimbabwe and South Africa.

2. Information We Collect

• Contact details you submit via forms (name, email, phone number, project location)
• Project details you share for quotes or consultations
• Website usage data (via analytics/cookies)

3. How We Use Your Information

• To respond to inquiries and provide quotes
• To manage and communicate about active projects
• To improve our website and services
• To send project-related updates (not marketing, unless you opt in)

4. Cookies

Our website may use cookies to understand site usage and improve user experience. You can disable cookies through your browser settings; this may affect site functionality.

5. Data Sharing

We do not sell personal information. We may share information with subcontractors, suppliers, or professional partners directly involved in delivering your project, and where required by law.

6. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse.

7. Data Retention

We retain personal and project information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond within a reasonable timeframe.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of external websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

11. Contact

For privacy-related questions or requests, contact QD Creative through our website contact page.